RETURN POLICY.
Last updated October 22, 2024
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Return Policy
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Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any
reason, you may return it to us for an exchange only. Please see below for
more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date.
All returned items must be in new and unused condition, with all original
tags and labels attached.
RETURN PROCESS
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To return an item, please email customer service at
tylerjvisuals@gmail.com to obtain a Return Merchandise Authorization
(RMA) number. After receiving a RMA number, place the item securely in
its original packaging and include your proof of purchase, then mail your
return to the following address:
Nappy Visuals LLC
Attn: Returns
RMA #
4327 N 78Th St
Apt E205
Scottsdale, AZ 85251
United States
You may also use the prepaid shipping label enclosed with your
package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will
process your exchange. Please allow at least fourteen (14) days from the
receipt of your item to process your exchange. We will notify you by email
when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
https://app.termly.io/dashboard/website/b948c407-76c2-4a9f-b31a-bb8843cb1fb6/refund-policy
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● Digital Items
Compliance checklist 3
For defective or damaged products, please contact us at the contact details
below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us
at:
6025178240
tylerjvisuals@gmail.com